If you purchased our products through your local sewing shop it is always best to work through them for hands on help! If you still need help, please submit a Support Ticket and we will be happy to help.Submit a Support Ticket for assistance. Still have questions? Email Us: [email protected] Please note our business hours are Monday - Friday 9am - 5pm (EST)
HOOPSISTERS.com2855 W. Elm St.Lima, OH 45805Phone: 866-497-4068 Questions or Problems while working on a design?